Karma Nails & Spa Policies

Thank you for choosing Karma Nails & Spa. We are committed to providing a relaxing, clean, and professional experience for every guest. Please review our salon policies below.

Appointments

* Appointments are recommended to ensure your preferred time and technician.
* Walk-ins are always welcome based on availability.

Late Arrivals

* Guests arriving more than 10 minutes late may need to shorten or reschedule their service to avoid delaying other appointments.

Cancellation & No-Show Policy

* We kindly request at least 24 hours’ notice for cancellations or appointment changes.

Service Guarantee

* Your satisfaction is important to us. If you experience chipping, lifting, or another issue related to our workmanship, please contact us within 7 days of your appointment. We will gladly assess and correct the service if appropriate.
* We do not offer refunds on completed services.

Gift Cards

* Gift cards are non-refundable and cannot be redeemed for cash.
* Please treat gift cards like cash, as lost or stolen cards cannot be replaced.

Personal belongings

* Please keep your personal belongings with you. Karma Nails & Spa is not responsible for lost or damaged items.

Health & Safety

* Please inform your technician of any allergies, medical conditions, injuries, or infections before your service.
* We reserve the right to refuse service if a condition could affect your health or the safety of our staff and guests.

Payment

* We accept cash and major credit/debit cards.
* Gratuities are always appreciated and are not included in service prices.

Respectful Environment

* We strive to maintain a welcoming and respectful atmosphere. Abusive, inappropriate, or disruptive behavior will not be tolerated, and we reserve the right to refuse service.

Thank you for supporting Karma Nails & Spa. We look forward to pampering you and making every visit a relaxing experience!